Course enquiry assistance
Identify the course or programme of interest. Share approved information about delivery format, location, published requirements and how to apply.
Industries Education
HELLO AI FOR EDUCATION
AI Voice Agents for Education
Help every course enquiry reach a relevant counsellor.
Prospective students and parents may need course details, application guidance or someone to explain the next step. Organise those enquiries without making admission promises.
Coaching institutes, training providers, education groups and admissions teams.
CONTEXT BEFORE AUTOMATION
A calling workflow shaped around education.
Hello AI can be scoped around your published course information and admissions process. Capture interests and questions, then hand the conversation to a counsellor when it needs personalised guidance. Eligibility and admission decisions remain with the institution.
PRACTICAL USE CASES
Start with a task
your team can define.
Choose a narrow workflow, establish the source of truth and decide what needs a person before enabling live calls.
Application follow-up
Contact people who have agreed to follow-up, clarify incomplete administrative steps and capture questions that need an admissions team response.
Counsellor callback scheduling
Record preferred contact times and route the enquiry by course, campus or language. Confirm a counselling appointment only through an agreed scheduling process.
CONNECT THE RIGHT INFORMATIONWhat the agent
What the agent
needs to know.
Implementation depends on the interfaces, data quality and permissions available in your business systems. Agree on what the agent may read or change before rollout.
- Approved course catalogue, fees and admissions policies
- Application status from an authorised system
- Campus and counsellor routing rules
KEEP PEOPLE IN CONTROLClear limits.
Clear limits.
A human next step.
Do not guarantee admission, placements, scholarships or learning outcomes. Do not make individual eligibility decisions or invent exceptions to published requirements.
Route to your team when a call involves:
- Personalised course recommendations
- Eligibility, scholarship or admission decisions
- Refunds, disputes or safeguarding concerns
Define the conversation.
Validate the handoff.
Agree on the scope
Set the purpose, permitted questions, authoritative information and escalation owner. Choose language settings around Hindi, Hinglish and English, subject to provider support and evaluation.
Connect with permission
Confirm calling-provider availability, identity checks and business-tool access. WhatsApp follow-ups require an agreed delivery integration and customer opt-in.
Review before rollout
Evaluate sample conversations, unavailable information, opt-outs and handoff failures. Review outcomes against your agreed workflow rather than assuming a particular result.
QUESTIONS FROM EDUCATION TEAMS
Clarity before
commitment.
Useful boundaries for planning this workflow.
Can it answer questions about fees and courses?
It can use approved, current information supplied by the institution. Any unpublished concession or exception should be handled by staff.
Can it decide whether a student is eligible?
It should explain published requirements and record relevant questions. Formal eligibility and admission decisions stay with authorised staff.
Can it support parents as well as students?
The workflow can account for both audiences, with appropriate permission and information-sharing rules, particularly where minors are involved.
LET’S SCOPE YOUR WORKFLOWBring us the calls
Bring us the calls
your team handles.
Tell us about your use case, business tools and budget. We will discuss suitability, integration requirements and the commercial scope before any commitment.
Discuss education workflows contact@helloai.in