# AI Voice Agents for Education

Help every course enquiry reach a relevant counsellor.

Prospective students and parents may need course details, application guidance or someone to explain the next step. Organise those enquiries without making admission promises.

For: Coaching institutes, training providers, education groups and admissions teams.

Hello AI can be scoped around your published course information and admissions process. Capture interests and questions, then hand the conversation to a counsellor when it needs personalised guidance. Eligibility and admission decisions remain with the institution.

## Calling workflows

### Course enquiry assistance

Identify the course or programme of interest. Share approved information about delivery format, location, published requirements and how to apply.

### Application follow-up

Contact people who have agreed to follow-up, clarify incomplete administrative steps and capture questions that need an admissions team response.

### Counsellor callback scheduling

Record preferred contact times and route the enquiry by course, campus or language. Confirm a counselling appointment only through an agreed scheduling process.

## Required information and connections

- Approved course catalogue, fees and admissions policies
- Application status from an authorised system
- Campus and counsellor routing rules

## Boundaries and human handoff

Do not guarantee admission, placements, scholarships or learning outcomes. Do not make individual eligibility decisions or invent exceptions to published requirements.

- Personalised course recommendations
- Eligibility, scholarship or admission decisions
- Refunds, disputes or safeguarding concerns

## Frequently asked questions

### Can it answer questions about fees and courses?

It can use approved, current information supplied by the institution. Any unpublished concession or exception should be handled by staff.

### Can it decide whether a student is eligible?

It should explain published requirements and record relevant questions. Formal eligibility and admission decisions stay with authorised staff.

### Can it support parents as well as students?

The workflow can account for both audiences, with appropriate permission and information-sharing rules, particularly where minors are involved.

## Contact

Email contact@helloai.in to discuss requirements, integration scope and budget. Live calling and connected actions require setup and validation. No specific outcome is guaranteed.

Canonical page: https://helloai.in/ai-voice-agents-for-education/